Returns & Exchanges

DVDs

For copyright reasons, all DVD sales are considered final unless any of the following
criteria are met:

• We sent you the wrong DVD
• The DVD is physically defective
• The content is different from the description
• The DVD will not play in your DVD player

An exchange of merchandise request must be made within two (2) weeks from the date
the DVD was ordered. Send an email to info@buildingsciencetech.com and
include the specific reason(s) for the request. Once we receive the product back,
exchanges will be honored at no additional cost to the buyer.

Returns will be considered due to player incompatibility only, and all costs associated with the purchase including original shipping costs will be refunded to the credit card used with the initial purchase. Building Science Tech will not reimburse the buyer for the cost of shipping returned items unless agreed to in advance and in writing by Building Science Tech. If requested after two weeks, Building Science Tech reserves the right to refuse any exchange or return.

We will refund the item and shipping costs for all non-deliverable orders that are addressed
correctly, but returned by the post office for any reason. A notice will be sent to the buyer
regarding the non-delivery and to reorder.

Thank you for your support.
Building Science Tech